← Bloombar Watches
CRM Project

Bloombar Watches · Merch and Marketplace

Bloombar Watches is a UK-based luxury pre-owned watch retailer operating multiple web properties: the main e-commerce store (bloombarwatches.com), a Cartier-focused sell/consignment site (sellcartier.co.uk), and a Patek-focused sell site (sellpatek). Metawork built and maintains their complete digital stack — WooCommerce website, Pipedrive CRM automation, Make.com workflows, WhatsApp follow-up sequences, and marketplace integrations with WatchFinder and Chrono24.

Duration 3 months
Tasks 13

What was built

This project covered two parallel workstreams for Bloombar Watches: getting their inventory live on third-party watch marketplaces, and building out a merchandise offering on their existing WooCommerce store.

Marketplace integration connected Bloombar's WooCommerce product catalogue to WatchFinder and Chrono24. The core problem was keeping listings in sync — pricing, availability, and watch specifications — without manual duplication. We built the feed logic to push inventory to both platforms and handle updates as stock moves.

Merch added a merchandise line to bloombarwatches.com. This ran alongside the watch catalogue, so the tricky part was keeping the storefront coherent — merch products needed their own taxonomy, separate shipping rules, and a clean purchase flow that didn't collide with the existing watch checkout behaviour.

A payment layout bug for anonymous users was also flagged during this period — the checkout rendering broke for non-logged-in customers, which we tracked as a separate fix within the same project scope.

Both workstreams ran through the standard Bloombar stack: WooCommerce as the product and order backbone, with Make.com handling any workflow automation around order events and CRM updates into Pipedrive.

Tech stack

  • WooCommerce — product catalogue, checkout, order management
  • WatchFinder and Chrono24 — marketplace listing targets
  • Make.com — automation layer for feed updates and order events
  • Pipedrive — CRM sync on order and enquiry data

Recently touched

  • 2023-02-20 For Michelle -Track Time spend checking issues on Project Board Done
  • 2022-12-09 S - Marketplace Open
  • 2022-12-09 DoD - Marketplace Open
  • 2022-12-09 D - Marketplace Open
  • 2022-12-09 Broken payment layout for the anonymous user Open

Other projects in this case study

  • General

    Work for Bloombar Watches covers the foundational build: website, CRM setup, core automation, and early product/e-commerce work before ongoing support was split into a separate project.

    Read case study
  • Support

    Monthly retainer covering ongoing website maintenance, new feature development, Pipedrive and Make.com automation work, and marketplace integrations across all Bloombar web properties.

    Read case study
  • Automatic Uploads

    Automated product listing pipelines from the Bloombar WooCommerce store to external marketplace platforms — eliminating manual data entry for each new listing.

    Read case study
  • Chrono24

    Dedicated Chrono24 marketplace integration — separate from the Automatic Uploads project to allow independent evolution of Chrono24-specific logic.

    Read case study
  • Websites Updates 3.0

    GoogleSpreadsheet - Logins + Data Mapping

    Read case study