← Tiger Dental
Web Project

Tiger Dental · General

Tiger Dental is a dental practice with a WooCommerce e-commerce website supporting their product retail operations. Metawork handled site stability, WordPress infrastructure management, and platform maintenance during a critical growth phase marked by server outages and scaling challenges.

Duration 26 months
Tasks 12

What was built

Tiger Dental's site faced repeated infrastructure crises during 2023–2024. The core issue: inadequate hosting resources (netcup) causing cascading failures. Metawork stabilized the platform through emergency response (site recovery from outages), infrastructure upgrades (server memory and disk space), and preventative work (staging environment, WordPress/WooCommerce compatibility testing). Key interventions included restoring Plesk when hosting went down, scaling the hosting plan to accommodate traffic, and testing Nexio payment gateway compatibility with WooCommerce version updates.

Recently touched

  • 2024-12-27 Website offline since last week Done
  • 2024-07-10 Shop/ Fix delivery Julians issue Done
  • 2024-04-24 Fix 500 error Done
  • 2024-01-16 Website is unavailable or very Slow Done
  • 2024-01-16 Create Staging Server Done