Pipedrive Updates

Pipedrive Follow-Up Filter in Sales Inbox

Nikolai Sokolov

Nikolai Sokolov

CEO and Co-Founder

Pipedrive Follow-Up Filter in Sales Inbox

Another interesting update and a great effort towards a more useful email inbox experience in Pipedrive.

While I’m still a bit grumpy about email inbox in Pipedrive one shouldn’t forget: there’s still no personal inbox in HubSpot. Group inbox in HubSpot? Great. Personal inbox? Absent as of 2025.

Anyway.

You’re now able to filter by no response to emails in a short, weekly and monthly period.

Pipedrive Sales Inbox Follow-Up Filter with 0–3, 4–7 and 8–30 day options

This is indeed very handy when doing weekly checks on communications with prospects and clients.

And it’s even more useful in combination with a regular filter. For example, filter emails from verified contacts and no response within a month.

Combined follow-up filter in Pipedrive Sales Inbox showing no reply emails from contacts

The most useful application for these combos:

  • no reply within a 3 days for contacts having an open lead
  • no reply within a week for open deals
  • no reply within a month for open deals, which automatically indicates a stalling deal.

Need help setting an efficient filter combo in Sales Inbox? Reach out.

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