About Metawork Studio

CRM systems built to actually work

Most agencies treat CRM implementation as a simple administrative task. We design CRM systems as scalable infrastructure — not temporary fixes.

View our work

Throughput

In the last 6 months, we…

Live numbers from our ops tracker — regenerated every time a task moves. No marketing-dashboard rounding, no "based on selected projects".

37

Active projects

Client sub-projects touched

1,249

Tasks finished

YouTrack issues moved to Done

547

Make scenarios

In production across clients

16

Pipedrive setups

Active Pipedrive engagements

7

HubSpot setups

Active HubSpot engagements

We build infrastructure,
not just software

Since 2013, we've delivered 450+ CRM projects for businesses across Europe and the US. Our clients range from fast-growing SaaS startups to mid-market companies in logistics, healthcare, retail, and professional services.

We are a certified Pipedrive Authorized Partner, HubSpot Solutions Partner, and Make Silver Partner. Every project begins with understanding your business — not pushing a cookie-cutter template.

Pipedrive Authorized Partner HubSpot Solutions Partner Make.com Silver Partner
5.0 Google

Our focus

  • Pipedrive & HubSpot CRM setup and onboarding
  • Workflow automation with Make.com
  • Custom integrations & API connections
  • Web development connected to your CRM
  • AI agents & intelligent automation

Our tools

Tools we make available to you, for free

The same tools our team uses internally.

Cost calculator

Live

Pipedrive vs HubSpot side-by-side — plus Make, outreach, phone, office, and AI. Live list prices in USD, EUR, or GBP, with annual/monthly billing, bundle discounts, and the start-up rebate modelled in.

Open calculator

Pipedrive assistant

Building now

A chat assistant we’re wiring up to our Pipedrive expertise — ask it about pipelines, fields, workflows, integrations, and it answers the way we’d answer. First of a set of platform-specific assistants.

Coming soon

How we differ

What an engineering-built CRM looks like next to an agency-built one

Most "marketing agencies with a CRM package" sell strategy first and treat the CRM as admin — fields, pipelines, a couple of workflows, and done. We've audited dozens of their builds. Unused custom fields. Automations that silently fail for months. Deal-stage logic that contradicts itself. Rarely anything that holds up under real use. Here's what we do differently.

We’re engineers, not marketers

The typical "marketing agency with a CRM package" sells you strategy and implements the CRM as an afterthought. We build CRMs the way software engineers build systems — with error handling, logging, version control, and tests. Strategy comes from knowing what’s possible technically, not from a pitch deck.

Error handling that exists

Most agency-built automations assume the happy path. We design for failure: every scenario has explicit error routes, retry logic, dead-letter handling, and alerting that reaches a human before a customer notices. If your current CRM runs on hope, ask your rep to show you the retry policy.

Clean data model, clean automations

We’ve audited dozens of CRMs built by other agencies — almost all of them share the same mess: hundreds of unused custom fields, deal-stage logic that contradicts itself, "Make scenarios" that silently fail for months. Our builds use the platform’s native capabilities first, only reach for custom code when it’s genuinely needed, and document every moving part.

No black boxes, no vendor lock-in

Agencies love proprietary stacks — it keeps you paying them forever. Our entire toolkit is off-the-shelf: Pipedrive or HubSpot, Make.com, standard APIs. Every scenario blueprint lives in your workspace, every custom field has a rationale, every integration you can take with you if we walk away tomorrow.

We ship documentation

Every system we build comes with a runbook: what it does, how it’s wired, where to look when it breaks, how your team extends it. Most agencies treat "the system is live, goodbye" as the finish line. We treat "your team can run this without us" as the finish line.

Your team owns it after launch

An engagement with us has an end — by design. We do the heavy build, train your team on the runbook, and hand over cleanly. Optional ongoing support is a retainer with visible hours and a shared Trello, not an opaque "management fee". You’re always one month from leaving.

Case studies

Our biggest and most complex engagements — from quick CRM setups to multi-year, multi-project partnerships.

Immodea

4,066h tracked 466 tasks 47 months

Projects

  • Support
  • Regimo Flex
  • ORBIZ Webflow
Case study

Bloombar Watches

3,490h tracked 848 tasks 47 months

Projects

  • General
  • Support
  • Automatic Uploads
  • Chrono24
  • HLawrence
  • Pipedrive Chatbot
  • Merch and Marketplace
Case study

Tim von Loh (TVL)

2,060h tracked 692 tasks 23 months

Projects

  • Support 2025
  • Webportal
  • Marketing Website
  • Offer Page
  • Pipedrive Setup
Case study

OD Solutions

1,284h tracked 701 tasks 30 months

Projects

  • Support 2025
  • EasyBill + Asana
  • Kanzleistelle
  • HubSpot Improvements
Case study

Centric Software

1,176h tracked 240 tasks 12 months

Projects

  • Phase 2
  • Salesforce + HubSpot Marriage
Case study

Embark Law

1,060h tracked 333 tasks 14 months

Projects

  • Support 2025
  • Bexio
  • Clockodo
  • Pipedrive Onboarding
Case study
All case studies

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