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Smileforyou

Smileforyou is an orthodontics and dental clinic offering patient care, treatment planning, and appointment scheduling. Metawork built a comprehensive HubSpot ecosystem integrating appointment scheduling, patient workflows, insurance billing, and clinical task automation to streamline patient care delivery.

Duration 24 months
Tasks 202
Meetings 9

Recently touched

  • 2025-01-08 Add to comments "Meeting type" - SPI-186 Frozen
  • 2024-06-14 [HubSpot - Ivoris][Make] Find out what is wrong with creation of Appointment Frozen
  • 2024-06-14 [DentalMonitoring] Create of a new integration Frozen
  • 2024-06-14 Get request, try create, create +5 year, update - SPI-186 Frozen
  • 2024-06-14 [Make] Comment has special symbols that ruing the request Frozen

What we built

867hours
202tasks
24 monthsduration
  1. 01

    **Patient Management**

    Centralized patient database in HubSpot with contact records, treatment history, appointment tracking, insurance information, and communication history.

  2. 02

    **Appointment Scheduling**

    Bi-directional sync with Ivoris clinical software and Google Calendar. New appointments automatically create HubSpot meetings. Appointments include patient info, treatment type, clinician assignment, and status tracking.

  3. 03

    **Treatment Workflows**

    Multi-stage deal pipeline representing patient treatment plans. Stages include initial consultation (Anfangsdiagnostik), diagnosis, treatment plan (Plantyp), treatment execution, and billing. Custom fields track treatment type, plan classification, and insurance coverage.

  4. 04

    **Clinical Task Automation**

    Task creation and assignment based on appointment type and treatment plan. Tasks auto-close based on workflow progression. Error handling for missing patient emails and edge cases.

  5. 05

    **Insurance & Billing**

    Tracks insurance information on patient records. Generates invoices for completed treatment phases. Handles different billing scenarios (patient vs. insurance billed).

  6. 06

    **Email & Communication**

    Automated email notifications to patients (appointment confirmations, treatment reminders, billing updates). Templates for different appointment types and clinical milestones.

  7. 07

    **Data Sync & Integration**

    Real-time two-way sync with Ivoris (clinical software). Google Calendar integration for appointment visibility. Contact and meeting data kept in sync across systems. Error handlers for sync issues and data inconsistencies.

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