← Tim von Loh (TVL)
CRM Project

Tim von Loh (TVL) · Support 2025

Tim von Loh is a German vehicle leasing and fleet management company offering subscription-based mobility packages — covering tires, maintenance, and full-service vehicle leasing. Metawork built and continues to maintain their complete digital infrastructure: CRM automation, customer-facing website and portal, offer/pricing system, and payment automation via Stripe.

Duration 18 months
Tasks 352
Meetings 42
Looms 56

GoogleSpreadsheet - Logins + Data Mapping

What was built

Support 2025 covers TVL's ongoing automation operations and feature development from 2025 onward. Work falls into three categories: break recovery on production scenarios (JotForm/Stripe/Cartransport webhooks, subscription lifecycle edge cases), new feature development, and weekly scenario monitoring.

Major features built during support: a Wartung & Verschleiß (W&V) subscription product with its own Stripe and Pipedrive flows, XRechnung e-invoicing for B2B deals, 9drive and Mobility-Ads lead import automation with Laufzeit field mapping, an Auslieferung (vehicle delivery) workflow action in Pipedrive triggering Cartransport, custom Stripe reports for accounting, Abo cancellation process automation, a Suchstart activity creation scenario with 1-year-before-Vertragsende due date logic, and a full migration of Make scenarios to Pipedrive API v2. DNS and domain work included activating multiple subdomains (ei, kkm, portal.timvonloh.de) and a full website domain transfer. Support runs on a monthly retainer structure with weekly monitoring sessions.

Project stats: 425 tasks, 43 client meetings, ~224h

Recently touched

  • 2026-04-22 Fixes and Update to W&V Subscription + trial with subscription from Stripe Checkout In Progress
  • 2026-04-22 Implement solution for Add optional trial period to subscriptions as a Stripe Checkout In Progress
  • 2026-04-22 AW: Wartung & Verschleiss Abos - Generate Contract PDF In Progress
  • 2026-04-17 Fwd: Markieren in Pipedrive Done
  • 2026-04-14 Investigate and fix broken Pipedrive automations caused by recent updates to trigger setup logic. Done

Other projects in this case study

  • Webportal

    WordPress-based customer portal for Tim von Loh — intended as a dedicated product site separate from the Wix marketing website. Built with Gutenberg blocks and ACF. Currently frozen/paused.

    Read case study

  • Marketing Website

    The Marketing Website project built and continuously evolved Tim von Loh's customer-facing web presence on Wix. The core deliverable is a vehicle catalog with dynamic filtering — powered by Typesense…

    Read case study

  • Offer Page

    Custom offer configurator built into the TVL website. Allows customers to browse and configure leasing packages — selecting package groups, options, and payment type — with dynamic pricing and direct…

    Read case study

  • Pipedrive Setup

    GoogleSpreadsheet - Logins + Data Mapping

    Read case study