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CRM

Bloombar Watches

Bloombar Watches is a UK-based luxury pre-owned watch retailer operating multiple web properties: the main e-commerce store (bloombarwatches.com), a Cartier-focused sell/consignment site (sellcartier.co.uk), and a Patek-focused sell site (sellpatek). Metawork built and maintains their complete digital stack — WooCommerce website, Pipedrive CRM automation, Make.com workflows, WhatsApp follow-up sequences, and marketplace integrations with WatchFinder and Chrono24.

Duration 47 months
Tasks 848
Meetings 6
Looms 11
Scenarios 38

Recently touched

  • 2026-04-21 Sell Cartier Tracking In Progress
  • 2026-04-21 Add contacts from Xero to Pipedrive and Superchat Open
  • 2026-04-21 Wordfence 150$ (invoice additionally) Done
  • 2026-04-21 Update Pipedrive for more features In Progress
  • 2026-04-21 Agenda with Eddie Open

What we built

3,490hours
848tasks
38Make scenarios
47 monthsduration
  1. 01

    WooCommerce Website

    Full e-commerce site with Bricks theme, product catalog, filters, sell/consignment form, PayByFinance (Novuna) integration, GA4/GTM tracking

  2. 02

    Pipedrive CRM

    Deal pipeline for buy and sell enquiries, automation rules, contact management, email signatures

  3. 03

    Make.com Automation

    Sell form → Pipedrive deal creation, SMS/email reminders, automated follow-up sequences, offer acceptance workflows, Superchat WhatsApp integration

  4. 04

    Automated Follow-up Sequence

    Multi-step offer workflow: offer sent → client accepts via landing page → deal ownership transfer → Pipedrive stage update → WhatsApp/email confirmation

  5. 05

    JotForm Sell Form

    Multi-step sell form with Pipedrive integration, consignment/outright preference field, phone pre-fill

  6. 06

    WatchFinder Integration

    WooCommerce → WatchFinder (Mirakl API) product upload automation with field mapping

  7. 07

    Chrono24 Integration

    Custom product fields, import/export mapping, reference number management, market value lookup for Chrono24 listings

  8. 08

    Superchat (WhatsApp)

    WhatsApp templates for follow-up sequences, call confirmations, offer notifications

  9. 09

    Ongoing Support

    Monthly retainer: website maintenance, plugin updates, PayByFinance updates, scenario monitoring, break fixes

Projects

  • General

    Work for Bloombar Watches covers the foundational build: website, CRM setup, core automation, and early product/e-commerce work before ongoing support was split into a separate project.

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  • Support

    Monthly retainer covering ongoing website maintenance, new feature development, Pipedrive and Make.com automation work, and marketplace integrations across all Bloombar web properties.

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  • Automatic Uploads

    Automated product listing pipelines from the Bloombar WooCommerce store to external marketplace platforms — eliminating manual data entry for each new listing.

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  • Chrono24

    Dedicated Chrono24 marketplace integration — separate from the Automatic Uploads project to allow independent evolution of Chrono24-specific logic.

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  • HLawrence

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  • Pipedrive Chatbot

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  • Merch and Marketplace

    This project covered two parallel workstreams for Bloombar Watches: getting their inventory live on third-party watch marketplaces, and building out a merchandise offering on their existing…

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  • Websites Updates 3.0

    GoogleSpreadsheet - Logins + Data Mapping

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