CRM Implementation & Automation Case Studies

Pipedrive and HubSpot setups, sales automation, and custom CRM workflows delivered for real businesses.

  • BISS | HubSpot Integration

    BISS is a multi-location dental practice chain in Germany, operating several practices including locations in Magdeburg and under the Rümeysa brand. Metawork built a complete automated data sync…

    What we built

    • Ivoris API Integration
    • Patient Sync
    • Appointment Sync
    • Document Entry Sync
    • Queue System
    • Deal Deduplication
    • +3
    Projects 2
    Case study
  • Stromeus

    Stromeus is a German energy comparison and switching platform helping customers find the best electricity and gas tariffs. Metawork built three interconnected systems: a real-time tariff calculator,…

    What we built

    • **Tarifrechner (Tariff Calculator)**
    • **Pipedrive Sales Pipeline**
    • **JustCall Integration**
    • **Commission Management**
    • **Sales Operations**
    • **Ongoing Support**
    Projects 4
    Case study
  • Centric Software

    Centric Software is an enterprise PLM/retail software company that acquired two businesses — Contentserv and ShoppingFeed — each with their own CRM stack (HubSpot + Pardot for Contentserv; HubSpot…

    What we built

    • Discovery & Architecture
    • Data & Logic Mapping
    • HubSpot → Salesforce Sync
    • Salesforce → HubSpot Sync
    • Bulk Migration
    • Notes & Campaign Attribution
    Projects 2
    Case study
  • Embark Law

    Embark Law is a Swiss law firm for whom Metawork built a fully automated client mandate and billing system connecting three platforms: Pipedrive (CRM), Clockodo (time tracking), and Bexio…

    Projects 4
    Case study
  • LeasingLama

    LeasingLama is a German vehicle leasing marketplace connecting multiple vehicle leasing companies (including Volvo, Subaru, and others) with customers. Metawork built and maintains a complex…

    What we built

    • Ticket Integration
    • Company & Contact Resolution
    • Ticket Enrichment
    • PDF Generation
    • Vendor Coordination
    • Email Management
    • +2
    Projects 2
    Case study
  • OD Solutions

    OD Solutions is a German B2B services company providing recruitment, consulting, and office services. Metawork redesigned and optimized their entire sales and operations stack, connecting HubSpot CRM…

    What we built

    • HubSpot Core Setup
    • Lead Lifecycle
    • EasyBill Integration
    • Asana Integration
    • Kanzleistelle Workflows
    • Data Quality
    Projects 4
    Case study
  • OSI

    OSI is a B2B enterprise company providing supply chain management, order processing, and sales operations solutions. Metawork designed and built a comprehensive lead enrichment and order processing…

    What we built

    • Lead Enrichment Pipeline
    • Contact Lifecycle
    • Company Intelligence
    • Order Processing
    • Lead Gen Landing Pages
    • Pricing & Costing
    • +1
    Projects 1
    Case study
  • PraxisMachen

    PraxisMachen (Mission Niederlassung — German coaching and consulting practices) needed comprehensive CRM automation for lead management, email marketing integration, and invoicing. Metawork built an…

    What we built

    • Pipedrive CRM Setup
    • Email Marketing Integration
    • Lead Intake Automation
    • Invoicing Automation
    • Make.com Scenarios
    • 2025-2026 Support
    • +1
    Projects 2
    Case study
  • Tim von Loh (TVL)

    Tim von Loh is a German vehicle leasing and fleet management company offering subscription-based mobility packages — covering tires, maintenance, and full-service vehicle leasing. Metawork built and…

    What we built

    • CRM & Automation
    • Stripe Subscription System
    • Marketing Website
    • FleetHub Landing Page
    • Offer/Pricing Page
    • Webportal
    • +2
    Projects 5
    Case study
  • Zebra Embassy

    Zebra Embassy is a venture capital or investment firm managing a portfolio of companies, tracking investor relationships, and coordinating deal workflows. Metawork built a HubSpot-based system to…

    What we built

    • **Project (Portfolio Company) Management**
    • **Investor/VC Tracking**
    • **Task & Activity Automation**
    • **Email-to-Project Linking**
    • **Database Integration**
    • **Team Collaboration**
    • +1
    Projects 2
    Case study
  • Bloombar Watches

    Bloombar Watches is a UK-based luxury pre-owned watch retailer operating multiple web properties: the main e-commerce store (bloombarwatches.com), a Cartier-focused sell/consignment site…

    What we built

    • WooCommerce Website
    • Pipedrive CRM
    • Make.com Automation
    • Automated Follow-up Sequence
    • JotForm Sell Form
    • WatchFinder Integration
    • +3
    Projects 7
    Case study
  • CARRY Products

    CARRY Products is a subscription-based product company selling beverage containers and lifestyle accessories. Metawork completed their Pipedrive migration from Freshsales, full onboarding across all…

    What we built

    • Pipedrive Migration
    • Onboarding
    • Data Integration
    • Automation
    • Team Training
    Projects 2
    Case study
  • CREATIO AG

    CREATIO AG is a Swiss real estate development company. Metawork built a suite of AI-powered automation workflows connecting their email inbox (Missive), HubSpot CRM, Google Drive, and Notion —…

    What we built

    • Real Estate Deal Pipeline
    • AI File Auto-Sorter
    • Google Drive Integration
    • Newsletter → Deals
    • Missive → Notion
    • Real Estate Parser
    • +1
    Projects 1
    Case study
  • Derek Rose

    Derek Rose is a UK luxury fashion brand specializing in high-end apparel and accessories. Metawork built a comprehensive Pipedrive-based CRM and order management system including automated image…

    What we built

    • Pipedrive Setup
    • Image Automation
    • Inventory Management
    • Order Processing
    • Calendly Integration
    • Customer Lifecycle
    • +1
    Projects 5
    Case study
  • Home Improvement

    South Florida Doors and Closets

    South Florida Doors and Closets (SFDC) is a Florida-based home improvement business selling and installing custom doors, closets and interior storage systems. Metawork built a Pipedrive CRM ecosystem…

    What we built

    • **Lead Management**
    • **Sales Automation**
    • **Data Integration**
    • **Email & Communication**
    • **Analytics & Monitoring**
    • **Support & Optimization**
    Projects 2
    Case study
  • TRC: The Resort Club

    The Resort Club is a leisure hospitality company offering membership-based vacation bookings and club benefits. Metawork built and maintains their Heroku-to-Make.com migration — replacing legacy…

    What we built

    • Make.com Scenarios
    • Pipedrive Deal Automation
    • Booking Confirmation Workflow
    • Member Envelope + Club Card Generation
    • Activity Tracking
    • Customer Care Automation
    • +3
    Projects 2
    Case study
  • Immodea

    Immodea is a Swiss co-working and flexible office space company managing multiple locations (ORBIZ brand). Metawork built and maintained a fully automated booking and invoicing platform connecting…

    What we built

    • ORBIZ Webflow Site
    • Lead Capture & CRM
    • Meeting Room Booking
    • Billing & Invoicing
    • Nexudus Portal
    • Site Maintenance
    Projects 4
    Case study
  • RoofTech

    RoofTech is a German roofing and fall protection manufacturer operating a hybrid sales model: a self-service webshop (12% of revenue) and email-driven project sales for custom solutions (88% of…

    What we built

    • Pipedrive CRM Setup
    • Xentral ERP Integration
    • Initial Data Import
    • Automated Workflows
    • Lead Follow-up Automation
    • Contact Categorization
    • +2
    Projects 1
    Case study
  • Neuwagen Online GmbH

    Neuwagen Online GmbH is a German automotive platform specializing in new vehicle sales and fleet management. Metawork provides comprehensive ongoing support for their Pipedrive CRM, Make.com…

    What we built

    • Lead Ingestion & Routing
    • Pipedrive Sync
    • AutoCRM Integration
    • Data Quality
    • Scenario Maintenance
    • Portal Customization
    Projects 1
    Case study
  • Railwayhero

    Railwayhero is an international rail travel booking platform specializing in premium train journeys including The Ghan (Australian luxury train) and Rovos Rail (African luxury train). Metawork built…

    What we built

    • Pipedrive CRM Setup
    • Multi-Train Support
    • Lead Capture & Routing
    • Booking Data Sync
    • Advanced Automation
    • Formula System
    • +2
    Projects 2
    Case study
  • MACVAD

    MACVAD is a distribution and retail company operating across multiple regions (Europe, Australia, New Zealand) with a complex sales and order management workflow. They manage multiple sales…

    What we built

    • CRM Foundation
    • Deal & Organization Fields
    • Email Setup
    • Web Forms
    • Product Management
    • Automation Foundation
    • +2
    Projects 1
    Case study
  • LCMD

    LCMD is a German leasing and fleet management company offering subscription-based mobility and maintenance packages. Metawork optimized their complex Pipedrive setup for recurring revenue management,…

    What we built

    • Pipedrive Optimization
    • Subscription Management
    • Deal Automation
    • Quote System
    • Stripe Integration
    • Automation Infrastructure
    • +1
    Projects 3
    Case study
  • Record Express

    Record Express is a vinyl record and merchandise retailer offering shipping, quotation, and order management capabilities. Metawork built a complete integration connecting their e-commerce…

    What we built

    • **Pipedrive Migration**
    • **Checkout & Payments**
    • **Shipping Integration**
    • **Forms & Calculations**
    • **Automations**
    • **Admin & Analytics**
    Projects 2
    Case study
  • Doli Bottle

    Doli Bottle is a specialty beverage brand focused on sustainable and healthy drink products. Metawork built a complete Pipedrive-based sales infrastructure including lead management, quote…

    What we built

    • Pipedrive Setup
    • Lead Management
    • Quote System
    • Email Automation
    • Lead Enrichment
    • Advanced Workflows
    • +1
    Projects 2
    Case study
  • Unitedleads

    Unitedleads is a financial brokerage platform managing contracts for mortgage/loan origination and lead referrals. Metawork built a comprehensive automation system connecting Salesforce CRM,…

    What we built

    • **Contract Management**
    • **Order Processing**
    • **Commission Tracking**
    • **Invoice Generation**
    • **Salesforce Workflows**
    • **Lead Management**
    • +1
    Projects 2
    Case study
  • Smileforyou

    Smileforyou is an orthodontics and dental clinic offering patient care, treatment planning, and appointment scheduling. Metawork built a comprehensive HubSpot ecosystem integrating appointment…

    What we built

    • **Patient Management**
    • **Appointment Scheduling**
    • **Treatment Workflows**
    • **Clinical Task Automation**
    • **Insurance & Billing**
    • **Email & Communication**
    • +1
    Projects 2
    Case study
  • Plenish

    Plenish is a UK-based plant-based drinks brand producing oat milk, cold-pressed juices, and health beverages. Metawork provided WooCommerce plugin development and support for their subscription-based…

    What we built

    • WooCommerce Plugins
    • Subscription Management
    • E-commerce Fixes
    • Pipedrive CRM Integration
    • Security & Performance
    • Testing & Optimization
    Projects 2
    Case study